Last updated: April 16, 2026
EcoLock HD ("we", "us", or "our") operates ecolockhd.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.
Information We Collect
When you place an order, we collect information necessary to process and fulfill it, including your name, email address, shipping address, billing address, and payment information. Payment details are processed securely through Shopify Payments and are not stored on our servers.
When you subscribe to our newsletter, we collect your email address. When you contact us, we collect your name, email, and the contents of your message.
How We Use Your Information
We use your information to process and ship orders, respond to customer service requests, send order confirmations and shipping updates, send marketing communications (only if you've opted in), and improve our website and products.
Information Sharing
We do not sell, trade, or rent your personal information. We share your data only with service providers necessary to operate our business, including Shopify (our e-commerce platform), shipping carriers, and payment processors.
Cookies
Our website uses cookies to maintain your shopping cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
Data Security
We implement industry-standard security measures to protect your personal information. All transactions are processed through encrypted SSL connections.
Your Rights
You may request access to, correction of, or deletion of your personal data by emailing us at hello@ecolockhd.com. You may also unsubscribe from marketing emails at any time using the link in each email.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy, email us at hello@ecolockhd.com.